"From the first day at Greenstone, I was blown away by the culture and how warm and friendly everyone is. I also love that Greenstone is agile and always looking for new ways to help service our customers better."
Sam
CUSTOMER SUPPORT
Customer Operations
About Customer Operations
Our friendly and experienced Customer Operations team ensures our customers are at the heart of everything we do. Making up the largest part of Greenstone, the team is made up of all our frontline customer facing teams including Sales, Customer Support, Customer Care, Customer Experience and Claims.
What I love most about Greenstone…
What I love most about Greenstone…
What is it like working in Customer Care for Greenstone?
What is it like working in Customer Care for Greenstone?
"Firstly, you will be set up to never fail, you will be welcome to the department with open arms and know you have the support of your colleagues to help you be your best. Every day is different, and you learn so much along the way. You will end your day on a high knowing you have helped your customers and contributed to the business success."
Sandra
CUSTOMER CARE
What is the role of our Sales team?
What is the role of our Sales team?
"Our role is to assist our customers with their insurance needs. We take our customers through a journey starting with understanding why they are looking into a particular insurance and supporting them through the process of explaining the features and benefits of the policy and making the process of organising the cover simple and enjoyable."
Aiden
SALES
What type of people would be a good fit for Claims?
What type of people would be a good fit for Claims?
"They need be able to demonstrate a level of professional friendliness, an ability to be empathic and have good listening skills and a need to be curious. Being in a small team, flexibility is also very important."
Sharon
CLAIMS
Join Us in Customer Operations
If you are interested in working at Greenstone,
we would love
to hear from you!
to hear from you!
Please send an email with your resume to recruitment@greenstone.com.au